Name : MARC-CHARLES NICOLAS
Email : mcnits1@gmail.com
ABOUT
I am an IT Enterprise Architect and a professional level 5, a UNIX AIX / Linux System Administrator, an Azure Cloud Engineer with 22 years of extensive experience in the IT Industry. With an outstanding skill range, I have worked in complex high end server/client environments and multi-operating systems running AIX, Linux, Solaris, HP-UX, VIO. My multi-faceted experience comprised of system administration, system Engineering, Software Engineering and IT Architecture, migrations, upgrades, troubleshooting and application support with broad-based expertise AIX 7.1 , 6.1 and 5L and Linux RHEL 7.x, 6.x, 5.x. Expertise in Maintenance of hardware and software, also systems engineering, architecture, disaster recovery, data center migration, implementations and integrations, cloud servers build, NPIV and Non-NPIV servers, design, installation, configuration maintenance, tuning and troubleshooting of servers running AIX 7.1, 6.1/5.3/5.2/5.1, Sun Solaris 10.0/9.0/8.0, etc. As a SME subject matter expert for different Healthcare accounts, I have applied leadership ability to identify root cause, resolve problems and improve operations. I have also proven outstanding product delivery and management through strong written and verbal communications with a well-developed aptitude for acquiring new skills Professional skills include systems design and solutions architecture and Unix Engineering for AIX, Linux, server build and Installation, VIO, HACMP, LDAP, security, backup, hands-on experience on AIX Performance and Tuning and Powerbroker as an authentication and security Tool; AIX and Linux Migration and Server build, LVM, Networking, Ansible, Puppet, AWS, MS-Azure, Disaster Recovery Solutions, Monitoring Engineering and Project Management. Tool.
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EDUCATION: | OKLAHOMA CITY UNIVERSITY, Oklahoma City, Oklahoma 1999– M.B.A. Business Administration / Management Of Information SystemUNIVERSITY OF GUADALAJARA, Jalisco 1996 – B.S. Agri-Business Engineering, Business Administration |
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LANGUAGES: | English, Spanish, French, Haitian Creole, good knowledge of Italia | |
EXPERIENCE: | ||
10/2020 To Present | MICROSOFT cORP. aZURE CLOUD SUPPORT Engineer |
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Working as a cloud Engineer for Microsoft Corp. and served as technical resources for Microsoft customers to deliver unique value by collaboratively and reactively solving customer problems, involved in configuration and support for Linux Red Hat, Unbuntu, Debian, SUSE and Windows Virtual Machines. Worked with Active Directory Administration, Managed domains, Azure Key Vault, Encryption and Security on AZURE used Power shell script. Addressed RDP and SSH and Bastion connection issue. Created Azure Virtual Machines snapshots, Hyper-V Virtual machines, DNS, Network Security Groups (NSG) and subnets, Web Apps, PaaS, and IaaS. Working with disk encryption, VM resizing and Azure storage. Troubleshooting the Azure configuration and Performance issues with Azure VMs and Networking issues with VPN, Express route, UDR, User Defined Route, firewall and antivirus applications. Administering 2008, Windows Server 2003/2008/2008r2/2012 Providing solutions to a variety of technical problems of moderate scope and complexity such as RDP and SSH, Bastion, NSG and support request (SR) handled as per our Service Level Agreement (SLA) and to the highest possible customer satisfaction. Providing support to Microsoft’s Enterprise customers and interacted with multiple teams who are responsible fix azure storage, connection, performance problem. |
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09/2019 To 9/2020 | Wipro / Microsoft Lead UNIX Administrator and Application Support Engineer | |
Lead patching and management of Solaris 10 and 11 servers, and patching of Linux OEL and Red Hat V6 and V7. Managed Oracle Solaris and Linux servers as System Administrator. Participated coordinating vulnerability identification, cyber security and remediation activities. Troubleshoot servers and application. Evaluated and determined monitoring requirements. Served as a subject matter expert for Linux and Solaris system issues. Monitored database migration and Disaster Recovery management programs. Managed multiple on-going projects, duties involved installation of YUM servers, PowerHA (HACMP). Participated in Linux patching projects by lending technical expertise. Applied patches quarterly to meet audit requirements using Red Hat Satellite server, YUM and RPM tools. Helped to document current infrastructure, developed SOP and Knowledge Based documents for repetitive and critical tasks. Worked on VMware, SAN Storage while supporting the infrastructure. Designed, implemented, and supported various Identity and Access Management (IAM) solutions. Conducted in depth technical IAM research, assessments and performance analysis to support and design technical automated IAM strategies. Lead scalability and performance planning for future IAM needs. |
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10/2018 To 09/2019 | American Airlines Headquarter Lead Linux / AIX system Administrator application support |
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Responsible for software installations, Application Support such as ROVR, G-Lisa, system builds, system patching, Evaluating new OS releases, test in the lab, and developing templates for production deployments. Developing and deploys monitoring solutions to keep the systems running smoothly. Maintaining access control lists, disk storage management, data backup, and recovery. Maintaining and configures infrastructure tools to monitor and manage the environment health. Driving solutions for problems escalated from other teams and collaborates with Engineering for overall stability and management of the production environment. Identifying and implements improvements to the process, procedures, documentation, and systems. Participating in 24 X 7×365 on-call pager rotation as part of a larger team. Providing off-hours coverage and support for maintenance during outage windows or planned upgrades | ||
11/2017 to 10/2018 |
DXC / Hewlett Packard Enterprise Plano, TX AIX / Linux Professional System Administrator |
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ITIL frame work methodology. Coordinating hardware/software installations and upgrades to ensure the IBM Power8, Power7 and Power6 servers work properly and are performing in accordance with company policy. Recommending resolution to complex matters of significance and coordinates the implementation of the approved course of action. Coordinates and monitors troubleshooting to isolate and diagnose common system problems; documents system events to ensure continuous functioning. Recommends course of action and implements as approved. Overseeing the installation of client department-specific applications and systems. Ensures installations are in accordance with appropriate operating procedures; determines revisions or updates to installation as needed. Coordinates testing, upgrades and providing system support for all UNIX AIX and Linux based software by implementing, monitoring and maintaining systems and application software running under UNIX AIX 7.1 and Linux 7 L. Maintaining UNIX/Linux Operating System to provide optimum performance and system availability. Supporting software vendor to ensure application software is installed correctly and all current maintenance levels have been applied. Createing and maintaining environment for running batch jobs associated with daily batch cycle and batch reporting subsystem. DevOps, Ansible, OneNote, Python and Bash Shell Scripting. Provide expertise in DevOps and Redhat Linux administrations. Use AWS, DevOps, MS Azure, SE Linux Skills and received certificates. ITIL and Six Sigma Green Belt Certified. Supported Apache in a Linux environment. PHP was used in conjunction with GD for graphics manipulation. All web sites used MySQL on the backend. Involved in all phases of the project life cycle, including scope specification, design, development, testing, deployment, and documentation/training. Linux Apache, PHP, MySQL, CSS, JavaScript. Used Java- and Javascript-based interfaces for website. Used Openstack and openshift. Participated in Disaster Recovery events ensuring planning, prechecks, and execution are addressed leading to successful events. |
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06/2011 to 10/2017 |
IBM (International Business Machines ) AIX / Linux Administrator / System Administrator @ IBM |
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07/2010 to 06/2011 |
BANK OF AMERICA, Dallas, TX AIX Linux System Administrator III |
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Environment: IBM AIX 7.1, 6.1, Red Hat Linux 6,1 Sun Solaris, Windows XP, IBM Tivoli Storage Manager 5, Perl, Korn Shell, IBM P595, P570, P550, IBM HACMP 5.x, IBM LPAR Validation tool, IBM HMC, Tivoli Storage Manager (TSM), BMC Blade Logic 7, EMC Symmetix, PowerPath, Oracle 10x, Powerbroker authentication, used PAM (Pluggable Authentication Module) and LAM services for authentication in applications and Kerberos, to access server’s new servers the first time and to validate passwords. Used Active directory, SELinux, ossec, sssd. Built an array of servers using customized puppet scripts for deployment. Performed partitioning and configuring with HMC. Installation and configuration of VIO Server with AIX 5.3 on client LPAR’s on 520 and 570 models |
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02/2010 to 07/2010 |
HEWLETT PACKARD, Dallas, TX Unix Data Architect / Business Analyst |
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07/2009 to 02/2010 |
IBM GDS ITIM / AIX GROUP, Boulder, Colorado Unix Aix Systems Administrator |
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01/2008 to 07/2009 |
SIEMENS / WAMU, Carrollton, TX Unix Aix / Linux Systems Engineer III |
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02/2006 to 12/2007 |
DELL / PEROT SYSTEMS, Plano, TX Senior Systems Administrator |
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09/2002 to 02/2006 |
KERNEL GROUP, Farmers Branch, Texas IBM LEAD SOFTWARE ENGINEER |
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03/2001 to 09/2002 |
COMMANDS GROUP, Coppell, Texas IBM Software Engineer |
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07/1999 to 03/2001 |
LANGUAGES GROUP, ROANOKE, TEXAS IBM Software Engineer |
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